Frequently Asked Questions

Everything you need to know about shopping with Union Los Angeles.

How long will it take for my order to ship?

Orders are typically processed within 2-4 business days. During high-volume release periods, processing may take up to 7-10 business days.

What is your return policy?

We accept returns within 7 days of delivery for store credit only. Items must be in original, unworn condition with all tags attached. Please note that all 'Sale' items and special collaboration releases are final sale.

Do you ship internationally?

Yes, we ship to most countries worldwide via DHL Express. Shipping costs and import duties are calculated at checkout based on your location.

Can I cancel or modify my order after it has been placed?

Once an order is placed, we are unable to make any modifications or cancellations. Please double-check your shipping address and size selection before completing your purchase.

Are the products on your site authentic?

Union Los Angeles guarantees that all products sold on our website and in-store are 100% authentic and sourced directly from the brands we carry.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.